FAQ

Our frequently asked questions provide some insight into our professional Chauffeur Service

Are Drivers vaccinated?

Yes, as essential workers our drivers/chauffeurs are fully vaccinated.

Do Chauffeurs pick up from a private residential address?

We pick up from all residential and business locations in Melbourne, greater Melbourne area and regional Victoria.

If I need to go to Melbourne Airport early in the morning, will you pick me up?

Early morning or late night pick ups are welcomed.
Our service is operational 24 hours a day, 7 days a week.

Are Chauffeur Car vehicles licenced?

Sedans, SUV’s, People Movers and Sprinters are licenced, registered, have comprehensive vehicle insurance, public liability and are accredited by Commercial Passenger Vehicles Victoria.

Are drivers professionals?

Yes, drivers are professionally accredited drivers with DC accreditation.

Can I book on the same day as I travel?

Same day travel is possible, however we recommend you book in advance to ensure we have suitable vehicles available and prepared for your trip.

What are our operating hours?

Our transfer services are available 24 hours a day, 7 days a week. Whenever you need us, we are there!

What happens if my plane is delayed?

Delays and slight changes to flight schedules happen all the time.
We monitor flight arrivals and ensure we will have our driver waiting for you in arrivals.

What happens if my flight is cancelled?

Let us know as soon as you are aware of the cancellation, contact us and reschedule your pickup time. 

Does my transfer include baby & booster seats?

Yes child seating is available. Our car service can supply both baby seats and booster seats.
These are complementary just let us know your requirements.

Where will I be picked up at Melbourne Airport?

We meet you in your arrival terminal, we display your name on signage and are positioned close to the luggage carousel you flight is assigned to.
However, if you are flying with carry-on luggage only we can organise with you for a speedy pick up from the pickup area within the airport forecourt beyond the terminals.
Text Kojii +61466800100 when you’re on your way out and you will be met at a predetermined pick up spot.
 

Where will I be dropped off at Melbourne Airport?

We drop you at your departure terminal.

How long does a Melbourne Airport Transfer to Melbourne CBD take?

Depending on the traffic and the time of day when you are travelling to Melbourne CBD, it is usually around 20 to 30 minutes.

Do you provide Airport transfers from Avalon Airport?

Yes, we do provide our transfer services from Avalon Airport.

How long does a transfer from Avalon Airport take?

Depending on the traffic and the time of day you are travelling to Melbourne CBD, it is usually around 50 to 70 minutes.

What Transfer Services does Chauffeur Booking Melbourne provide?

We provide transport for Chauffeur for hire all areas in Melbourne and regional Victoria.
Our services include:
Airport Transfers to and from Avalon, Essendon, Moorabbin and Melbourne/Tullamarine
Corporate Transfers
Round Trip Transfers
Special Occasion Transfers
Sightseeing Drives to Great Ocean Road, Mornington Peninsula, Phillip Island, Yarra Valley, Ballarat and Gold Rush Trail, Melbourne city.
 

What is your phone number to book a Chauffeur Transfer?

Call Kojii for bookings on +61466800100

Can I send a text message to book a Chauffeur Transfer?

Yes, please send a text message to Kojii to make your booking +61466800100

What details are required if you are sending SMS/ for a quote or booking?

Please include the following in your text:
Name
Date
Pickup Time
Pickup Address
Drop off Address
Date
Number of passengers
If you have luggage or require baby or booster seat also include detail.

How do I book a Chauffeur Transfer online?

Please fill out the quote form at the link https://chauffeurbookingmelbourne.com/book-quote/ to receive a quoted price.
If you accept price for service, simply confirm and receive an emailed booking confirmation.

Can I change/cancel my booking?

Let us know at least 24 hours in advance so we can make changes to the booking or cancel the Chauffeur booking for you.

Is the hire charge per person?

No, the hire charge is per vehicle per ride.

Can I pay in cash/credit or debit card?

Yes, we accept all type of credit or debit card or cash.

Can I get a receipt?

Yes, our Chauffeur drivers print receipt and text to you in their vehicles for all card or cash payments at the time of transaction.

Is pricing fixed?

Yes, our prices are fixed. Receive a quoted price for your transfer, advise us your acceptance by return email and you will receive a booking confirmation.
Our quoted prices are final based on your transfers.
Final price means no hidden extras.

Where do I meet my driver when I arrive at Melbourne airport?

Chauffeur drivers wait inside the terminals at the designated Chauffeur Meeting Points which are positioned close to exit doors. Your driver will have your booking name on signage.

Will I be charged extra if my flight is delayed?

There are no extra charges because we are always online with the flight information center to get updates on flight details but if your flight is changed or cancelled you need to update us immediately with updated information.

What if there is a date change, delay or if i catch an earlier or later flight?

If your flight is changed or cancelled please let as know as soon as you can with your updated information.

How will I locate my driver?

Whe you arrive please Text or Call Kojii +61466800100 and make sure you include your contact number at the airport when you make your booking. We are also available on WhatsApp and Viber.

What areas do you cover?

All Melbourne metro and suburban locations and regional Victoria.
Wherever you need to go, we can take you there!

Do you operate 7 days?

We operate 7 days a week, 24 hours a day.

Which airports do you service?

Melbourne Airport/Tullamarine
Essendon Airport
Moorabbin Airport
Avalon Airport.

Can I use my own child seat?

Yes, if you have your own seat you are welcome to use for your transfer.

What are our Booking Terms & Conditions?

Find our terms and conditions are positioned under our quote form and also available at https://chauffeurbookingmelbourne.com/book-quote/

Do we have Privacy Policy?

Yes we do, https://chauffeurbookingmelbourne.com/privacy-policy/

Who do I contact for information about airport transfers?

Call or text Kojii +61466800100
Contact website http://www.ChauffeurBookingMelbourne.com
or email Kojii@chauffeurbookingmelbourne.com

How many terminals does Melbourne airport have?

Melbourne Airport has 4 terminals
Qantas / domestic at Terminal 1
International at Terminal 2
Virgin / domestic at Terminal 3
Jetstar, Rex & Bonza / domestic at Terminal 4

How many passengers do our vehicles accommodate?

Sedans for up to 3 passengers + 1 check in + 1 carry on each
SUV’s for up to 4 passengers + 1 check in + 1 carry on each
Mercedes Viano Van for up to 6 passengers + 1 check in + 1 carry on each
Mercedes Sprinter MiniBus for up to 11 passengers + 1 check in + 1- carry on each

Are COVID precautions taken?

Each vehicle is prepped before pick up. Safe transfers are our priority for drivers and passengers.

BOOK PRIVATE to TRAVEL SAFE

Chauffeur Booking Melbourne

Chauffeur Booking Melbourne offers a variety of private car, van and minibus services in Melbourne. Please note reservations do need to be pre-booked at least 24 hours in advance to ensure a suitable and prepared vehicle is available to suit your needs.
  • Melbourne Chauffeur Hire
    • When it comes to traveling in style and comfort, nothing beats the experience of Melbourne chauffeur hire.
    • Ideal vehicles and service for business travellers, a group of friends, or a family arriving or departing Melbourne?
    • If you’re looking for a seamless and luxurious way to get around Melbourne, with a perfect blend of elegance and convenience.
    • Chauffeur Booking Melbourne sedans, SUVs, Mercedes Vans and Minibuses are your answer.
  • Airport Transfers Melbourne
    • At Chauffeur Booking Melbourne, we understand that every traveller seeks a seamless, reliable, and indulgent airport transfer experience.
    • Arriving or departing Melbourne Airport we are your transportation solution in Melbourne combining affordability, elegance, and convenience.
    • Your adventure begins with us!
  • Corporate Transfers
    • Corporate travellers require transportation that reflects the spirit of their business – refined, reliable, and sophisticated.
    • Be greeted by our professional chauffeur who ensures the journey to your hotel or meeting venue is efficient and stress-free.
    • Book a private corporate transfer now!
  • Conference & Event Transfers
    • Private conference transfer services are not only about luxury; they are about efficiency.
    • We understand the importance of adhering to schedules, making sure that your attendees arrive promptly and in comfort.
    • Hire our private car, van or minibus transfers, can eliminate the uncertainties of transportation offering reliable services in Melbourne.
    • Make every event a success with our luxury transportation services!
  • Family Celebration Transport
    • Life’s most precious moments deserve to be celebrated in style, with a touch of luxury transportation?  
    • From birthdays to anniversaries and everything in between, choose our budget-friendly luxury transport for your special moments.
    • Pre-book our private car, van or minibus transport, to ensure your family arrives at the venue on time, stress-free.
    • Create timeless memories with our seamless luxury transportation services
  • Hotel Transfers Melbourne
    • Choose private hotel transfer services from Melbourne Airport are your reliable and convenient door-to-door service.
    • Professional Chauffeurs are local experts who know the city inside out and always happy to provide guidance.
    • Pre-book your hotel transfer for a direct route to your hotel without any hassles waiting in line for transportation.
    • Let us be your trusted partner in Melbourne!
  • Cruise Ship Transfers to Station Pier at Port Melbourne
    • At Station Pier start your maritime experience with Chauffeur Booking Melbourne’s cruise ship transfers.
    • Romantic getaway, a family vacation, or a corporate cruise event, arrive in comfort to Station Pier.
    • Day trips hire is also available for stopovers at Station Pier, Port Melbourne.
    • From land to sea, our exceptional cruise ship transfers are designed to make your voyage truly remarkable.
    • Station Pier Cruise Ship Transfers Services!
  • Private Car Service
    • Whether you’re a corporate traveller seeking efficient business transfers, or a leisure traveller, our private car services are the answer.
    • We offer budget-friendly options for you to experience the comforts of chauffeur-driven transportation without breaking the bank.
    • Connect with us for affordable private car, van or minibus services, the best private ride service in Melbourne.
    • Melbourne on your terms with our private car services!
  • Daily Chauffeur Hire
    • Time is the essence of any ride, and our Daily Chauffeur Hire ensures that you make every moment count.
    • Whether you’re in Melbourne for business or leisure, travelling from your hotel to a corporate event, from one meeting to another.
    • Daily hire services are ideal for days out exploring Melbourne, Great Ocean Road, Yarra Valley or Mornington Peninsula.
    • Our sedans, SUVs, vans and minibus offer you a continuous flow of luxury and convenience.
  • Chauffeur Minibus
    • Gone are the days when group travel meant compromising on comfort.
    • With our Chauffeur Minibus services in the Mercedes Sprinter, you step into a world spacious comfort when you travel.
    • We can accommodate groups of varying sizes.
    • Our minibus offers an exclusive space that allows you to travel together in style, without sacrificing personal space.
    • From corporate transfers to family and friend group excursions, our minibus redefines group travel dynamics.
    • Discover the joy of affordable luxury travel, where every passenger’s comfort and style are our top priorities.
    • Hire a private Minibus with Driver!
  • VIP Transfers
    • With Chauffeur Booking Melbourne’s VIP Transfers, are a personalised service, with meticulous attention to detail, offering affordable luxury for everyone.
    • Experienced chauffeurs are more than drivers – they have an in-depth understanding of Melbourne’s routes and a commitment to punctuality.
    • It’s easy, all of our transfers are VIP Transfers!VIP Transfers at Chauffeur Booking Melbourne are delivered by premium spacious sedans, SUVs, Mercedes V Class Vans and Sprinter minibuses.
    • Book a VIP transfer today!
    • Experience Melbourne with confidence, knowing that your journey between the airport and your destination will be smooth, comfortable, and carefree.
  • Reserve your private budget-friendly luxury Black Van Chauffeur transport, contact Chauffeur Booking Melbourne today