FAQs

Our frequently asked questions provide some insight into our professional Chauffeur Service


Do Chauffeurs pick up from a private residential address?

We pick up from all residential and business locations in Melbourne, greater Melbourne area and regional Victoria.

Are Drivers vaccinated?

Yes, as essential workers our drivers/chauffeurs are fully vaccinated.

Are drivers professionals?

Yes, drivers are professionally accredited drivers with DC and CPV accreditation.

Are Chauffeur Car vehicles licenced?

Sedans, SUV’s, People Movers and Sprinters are licenced, registered, have comprehensive vehicle insurance, public liability and are accredited by Commercial Passenger Vehicles Victoria.

If I need to go to Melbourne Airport early in the morning, will you pick me up?

Early morning or late night pick ups are welcomed.
Our service is operational 24 hours a day, 7 days a week.

Can I book on the same day as I travel?

Same day travel is possible, however we recommend you book in advance to ensure we have suitable vehicles available and prepared for your trip.

What are our operating hours?

Our transfer services are available 24 hours a day, 7 days a week. Whenever you need us, we are there!

What happens if my plane is delayed?

Delays and slight changes to flight schedules happen all the time.
We monitor flight arrivals and ensure we will have our driver waiting for you in arrivals.

What happens if my flight is cancelled?

Let us know as soon as you are aware of the cancellation, contact us and reschedule your pickup time. 

Does my transfer include baby & booster seats?

Yes child seating is available. Our car service can supply both baby seats and booster seats.
These are complementary just let us know your requirements.

Does Chauffeur Booking Melbourne deliver Tullamarine Transfers?

Yes, you can hire Sedans, SUVs, Mercedes Van and Sprinter Minibus for transfers to and from Tullamarine.

Where will I be picked up at Melbourne Airport?

We meet you in your arrival terminal, we display your name on signage and are positioned close to the luggage carousel you flight is assigned to.
However, if you are flying with carry-on luggage only we can organise with you for a speedy pick up from the pickup area within the airport forecourt beyond the terminals.
Text Kojii +61466800100 when you’re on your way out and you will be met at a predetermined pick up spot.
 

Where will I be dropped off at Melbourne Airport?

We drop you at your departure terminal.

How long does a Melbourne Airport Transfer to Melbourne CBD take?

Depending on the traffic and the time of day when you are travelling to Melbourne CBD, it is usually around 20 to 30 minutes.

Do you provide Airport transfers from Avalon Airport?

Yes, we do provide our transfer services from Avalon Airport.

How long does a transfer from Avalon Airport take?

Depending on the traffic and the time of day you are travelling to Melbourne CBD, it is usually around 50 to 70 minutes.

What Transfer Services does Chauffeur Booking Melbourne provide?

We provide transport for Chauffeur for hire all areas in Melbourne and regional Victoria.
Our services include:
Airport Transfers to and from Avalon, Essendon, Moorabbin and Melbourne/Tullamarine
Corporate Transfers
Round Trip Transfers
Special Occasion Transfers
Sightseeing Drives to Great Ocean Road, Mornington Peninsula, Phillip Island, Yarra Valley, Ballarat and Gold Rush Trail, Melbourne city.

 

What is your phone number to book a Chauffeur Booking Melbourne transfers?

Call Kojii for bookings on +61466800100

Can I send a text message to book a Chauffeur Transfer?

Yes, please send a text message to Kojii to make your booking +61466800100

What details are required if you are sending SMS/ for a quote or booking?

Please include the following in your text:
Name
Date
Pickup Time
Pickup Address
Drop off Address
Date
Number of passengers
If you have luggage or require baby or booster seat also include detail.

How do I book a Chauffeur Transfer online?

Please fill out the quote form at the link https://chauffeurbookingmelbourne.com/book-quote/ to receive a quoted price.
If you accept price for service, simply confirm and receive an emailed booking confirmation.

Can I change/cancel my booking?

Let us know at least 24 hours in advance so we can make changes to the booking or cancel the Chauffeur booking for you.

Is the hire charge per person?

No, the hire charge is per vehicle per ride.

Can I pay in cash/credit or debit card?

Yes, we accept all type of credit or debit card or cash.

Can I get a receipt?

Yes, our Chauffeur drivers print receipt and text to you in their vehicles for all card or cash payments at the time of transaction.

Is pricing fixed?

Yes, our prices are fixed. Receive a quoted price for your transfer, advise us your acceptance by return email and you will receive a booking confirmation.
Our quoted prices are final based on your transfers.
Final price means no hidden extras.

Where do I meet my driver when I arrive at Melbourne airport?

Chauffeur drivers wait inside the terminals at the designated Chauffeur Meeting Points which are positioned close to exit doors. Your driver will have your booking name on signage.

Will I be charged extra if my flight is delayed?

There are no extra charges because we are always online with the flight information center to get updates on flight details but if your flight is changed or cancelled you need to update us immediately with updated information.

What if there is a date change, delay or if i catch an earlier or later flight?

If your flight is changed or cancelled please let as know as soon as you can with your updated information.

How will I locate my driver?

Whe you arrive please Text or Call Kojii +61466800100 and make sure you include your contact number at the airport when you make your booking. We are also available on WhatsApp and Viber.

What areas do you cover?

All Melbourne metro and suburban locations and regional Victoria.
Wherever you need to go, we can take you there!

Do you operate 7 days?

We operate 7 days a week, 24 hours a day.

Which airports do you service?

Melbourne Airport/Tullamarine
Essendon Airport
Moorabbin Airport
Avalon Airport.

Can I use my own child seat?

Yes, if you have your own seat you are welcome to use for your transfer.

What are our Booking Terms & Conditions?

Find our terms and conditions are positioned under our quote form and also available at https://chauffeurbookingmelbourne.com/book-quote/

Do we have Privacy Policy?

Yes we do, https://chauffeurbookingmelbourne.com/privacy-policy/

Who do I contact for information about airport transfers?

Call or text Kojii +61466800100
Contact website http://www.ChauffeurBookingMelbourne.com
or email Kojii@chauffeurbookingmelbourne.com

How many terminals does Melbourne airport have?

Melbourne Airport has 4 terminals
Qantas / domestic at Terminal 1
International at Terminal 2
Virgin / domestic at Terminal 3
Jetstar, Rex & Bonza / domestic at Terminal 4

How many passengers do our vehicles accommodate?

Sedans for up to 2 passengers + 1 check in + 1 carry on each
SUV’s for up to 3 passengers + 1 check in + 1 carry on each
Mercedes Viano Van for up to 6 passengers + 1 check in + 1 carry on each
Mercedes Sprinter MiniBus for up to 9 passengers + 1 check in + 1- carry on each

How can your luxury chauffeur services enhance my holiday experience upon arrival in Melbourne?

We elevate your holiday from the moment you arrive: Effortless transition: Skip the taxi queues and navigate the airport seamlessly with our meet-and-greet service.
Luxurious comfort: Relax in our premium vehicles after your flight, enjoying spacious interiors and refined amenities.
Stress-free start: Let us handle your luggage and transportation, allowing you to focus on enjoying your holiday.
Personalised welcome: Our chauffeurs provide a warm welcome and assist you with any immediate needs.

Are vehicles clean?

Each vehicle is prepped before pick up. Safe transfers are our priority for drivers and passengers.

Can your luxury chauffeur services accommodate families with children arriving at Melbourne Airport?

Absolutely. We provide child seats upon request and ensure a comfortable and safe journey for families. Our chauffeurs are experienced in assisting families with their luggage and needs.

Can I book a luxury chauffeur service to transfer me directly to my holiday accommodation?

Yes, we provide direct transfers to any accommodation in Melbourne and its surrounding regions, including hotels, resorts, and private residences.

Are your luxury chauffeur services available for airport pick-ups at any time of day or night?

es, we offer 24/7 airport transfer services, ensuring that you have a luxurious welcome no matter when you arrive.

Can I pre-book activities or tours through your luxury chauffeur service for my holiday?

Yes, we can assist you with pre-booking activities and tours, ensuring a seamless and enjoyable holiday experience.

Are your luxury van and minibus services available for extended tours or multi-day itineraries?

Yes, we offer luxury transportation for extended tours and multi-day itineraries, allowing you to travel in comfort and style throughout your trip.

Can you provide customised luxury experiences with personalised itineraries?

Yes, we are happy to customise your experience to meet your specific preferences. Please discuss your requirements with us when booking.

Can your luxury van and minibus services accommodate high-profile clients or VIPs?

Absolutely. We are experienced in providing discreet and secure transportation for high-profile clients, ensuring their comfort and privacy.

How do I book a chauffeur service with Chauffeur Kojii in Melbourne?

You can book via our website (chauffeurbookingmelbourne.com), by calling us directly at 0466 800 100, or through our online contact form.

What types of vehicles does Chauffeur Kojii offer?

We offer a range of luxury vehicles, including: Luxury sedans (for individual or couple travel)
SUVs (for families or small groups)
Luxury vans/minibuses (for larger groups)

Do I need to book in advance?

While we accommodate last-minute bookings when possible, we highly recommend booking in advance to ensure vehicle availability, especially during peak times in March.

What areas of Melbourne do you service?

We service all of Melbourne and surrounding areas, including airport transfers, city travel, and regional trips.

Do you provide airport transfer services from Melbourne Airport (MEL)?

Yes, we specialise in reliable and punctual Melbourne Airport transfers.

Is your drivers experienced with corporate travel?

Yes, our chauffeur is highly professional and experienced in providing corporate transportation.

Can you provide transportation for corporate events or conferences?

Yes, we offer tailored transportation solutions for corporate events and conferences.

How are your chauffeur services priced?

Pricing varies depending on the vehicle type, distance traveled, and duration of service. Please contact us for a personalised quote. https://chauffeurbookingmelbourne.com/chauffeur-bookings/

Can you provide transportation for special events, such as weddings or winery tours?

Yes, we offer chauffeur services for all special occasions, including weddings, winery tours, and other events.

Is there vehicle availability in March 2025, particularly around the Grand Prix time frame?

Yes, there is always availability.

Can your vans and minibuses be used for extended tours, such as winery tours or day trips along the Great Ocean Road?

Our vans and minibuses provide a comfortable and spacious environment for extended tours, ensuring a pleasant experience for your group.

When booking a van or minibus, how far in advance should I make the reservation, especially during the busy March period?

Due to increased demand in March, especially with events like the Grand Prix, we strongly recommend booking van and minibus services as far in advance as possible.

Do you provide child seats in your vans and minibuses?

Yes, we can provide complimentary child seats upon request. Please specify your requirements when making your booking.

Can your vans and minibuses be used for event transportation, such as weddings or corporate events?

Yes, our vans and minibuses are perfect for event transportation, offering a stylish and convenient way to transport large groups.

Are your vans and minibuses suitable for families with young children?

Yes, our vans and minibuses provide ample space and comfort for families with young children. We can also provide child seats upon request.

If we have many family members arriving at different times, can you help with coordinating multiple pickups?

Yes, we can coordinate multiple pickups and drop-offs to accommodate families with varying arrival and departure times.

When booking a family transfer, is it possible to get a fixed-price quote?

Yes, we provide transparent and upfront pricing. When you provide us with your itinerary and family requirements, we can give you a fixed-price quote.

What types of group events can your van and minibus services accommodate?

We cater to a wide range of group events, including:
Corporate outings and team-building events
Sporting events and concerts
Social gatherings and parties
School trips and educational tours
Conference and convention transportation
Group tours and sightseeing

What popular day trip destinations around Melbourne can your vans and minibuses service?

We service a wide range of popular day trip destinations, including:
The Great Ocean Road
The Yarra Valley (wineries and scenic views)
Phillip Island (Penguin Parade)
Mornington Peninsula (beaches, wineries, and hot springs)
Ballarat and Sovereign Hill
And many more.

Can we make stops at multiple locations during our day trip?

Yes we accommodate multiple stops at various locations along your chosen route, allowing you to explore at your own pace.

What defines a “private transfer” with your van and minibus services?

A private transfer means that the vehicle is exclusively for your group. You won’t be sharing the ride with other passengers, ensuring privacy and personalised service.

Are private transfers available for all destinations within and around Melbourne?

Yes, we offer private transfers to any destination within Melbourne and surrounding regions. Whether it’s an airport transfer, a trip to a private event, or a transfer between accommodations, we can accommodate your needs.

Can I book a private transfer for a multi-day itinerary?

Yes, we can arrange private transfers for multi-day itineraries. This allows you to have a dedicated vehicle and chauffeur throughout your trip, providing maximum convenience and flexibility.

If I am a hotel concierge, can I book transfers for my VIP clients?

Yes, we encourage hotel concierges to contact us, so that we can create an account, and provide the best service possible to your VIP clients.

How many passengers can a Mercedes-Benz Sprinter carry?

Our Sprinter vans can comfortably seat up to 10 passengers, making them ideal for families, wedding groups, business teams, or friends travelling together.

How do I book a Sprinter?

Booking is simple. Use our online quote request form or contact us directly with your travel details, and we’ll confirm availability with a fixed price.

What makes Sprinter hire different from other vans in Melbourne?

The Sprinter stands out for its luxury, spacious interior, and comfortable ride. With Mercedes-Benz quality and chauffeur service included, it’s a step above a standard people mover.


BOOK PRIVATE to TRAVEL SAFE

Chauffeur Booking Melbourne


Chauffeur Booking Melbourne offers a variety of private car, van and minibus services in Melbourne. Please note reservations do need to be pre-booked at least 24 hours in advance to ensure a suitable and prepared vehicle is available to suit your needs.
  • Melbourne Chauffeur Hire
    • When it comes to traveling in style and comfort, nothing beats the experience of Melbourne chauffeur hire.
    • Ideal vehicles and service for business travellers, a group of friends, or a family arriving or departing Melbourne?
    • If you’re looking for a seamless and luxurious way to get around Melbourne, with a perfect blend of elegance and convenience.
    • Chauffeur Booking Melbourne sedans, SUVs, Mercedes Vans and Minibuses are your answer.
  • Airport Transfers Melbourne
    • At Chauffeur Booking Melbourne, we understand that every traveller seeks a seamless, reliable, and indulgent airport transfer experience.
    • Arriving or departing Melbourne Airport we are your transportation solution in Melbourne combining affordability, elegance, and convenience.
    • Your adventure begins with us!
  • Corporate Transfers
    • Corporate travellers require transportation that reflects the spirit of their business – refined, reliable, and sophisticated.
    • Be greeted by our professional chauffeur who ensures the journey to your hotel or meeting venue is efficient and stress-free.
    • Book a private corporate transfer now!
  • Conference & Event Transfers
    • Private conference transfer services are not only about luxury; they are about efficiency.
    • We understand the importance of adhering to schedules, making sure that your attendees arrive promptly and in comfort.
    • Hire our private car, van or minibus transfers, can eliminate the uncertainties of transportation offering reliable services in Melbourne.
    • Make every event a success with our luxury transportation services!
  • Family Celebration Transport
    • Life’s most precious moments deserve to be celebrated in style, with a touch of luxury transportation?  
    • From birthdays to anniversaries and everything in between, choose our budget-friendly luxury transport for your special moments.
    • Pre-book our private car, van or minibus transport, to ensure your family arrives at the venue on time, stress-free.
    • Create timeless memories with our seamless luxury transportation services
  • Hotel Transfers Melbourne
    • Choose private hotel transfer services from Melbourne Airport are your reliable and convenient door-to-door service.
    • Professional Chauffeurs are local experts who know the city inside out and always happy to provide guidance.
    • Pre-book your hotel transfer for a direct route to your hotel without any hassles waiting in line for transportation.
    • Let us be your trusted partner in Melbourne!
  • Cruise Ship Transfers to Station Pier at Port Melbourne
    • At Station Pier start your maritime experience with Chauffeur Booking Melbourne’s cruise ship transfers.
    • Romantic getaway, a family vacation, or a corporate cruise event, arrive in comfort to Station Pier.
    • Day trips hire is also available for stopovers at Station Pier, Port Melbourne.
    • From land to sea, our exceptional cruise ship transfers are designed to make your voyage truly remarkable.
    • Station Pier Cruise Ship Transfers Services!
  • Private Car Service
    • Whether you’re a corporate traveller seeking efficient business transfers, or a leisure traveller, our private car services are the answer.
    • We offer budget-friendly options for you to experience the comforts of chauffeur-driven transportation without breaking the bank.
    • Connect with us for affordable private car, van or minibus services, the best private ride service in Melbourne.
    • Melbourne on your terms with our private car services!
  • Daily Chauffeur Hire
    • Time is the essence of any ride, and our Daily Chauffeur Hire ensures that you make every moment count.
    • Whether you’re in Melbourne for business or leisure, travelling from your hotel to a corporate event, from one meeting to another.
    • Daily hire services are ideal for days out exploring Melbourne, Great Ocean Road, Yarra Valley or Mornington Peninsula.
    • Our sedans, SUVs, vans and minibus offer you a continuous flow of luxury and convenience.
  • Chauffeur Minibus
    • Gone are the days when group travel meant compromising on comfort.
    • With our Chauffeur Minibus services in the Mercedes Sprinter, you step into a world spacious comfort when you travel.
    • We can accommodate groups of varying sizes.
    • Our minibus offers an exclusive space that allows you to travel together in style, without sacrificing personal space.
    • From corporate transfers to family and friend group excursions, our minibus redefines group travel dynamics.
    • Discover the joy of affordable luxury travel, where every passenger’s comfort and style are our top priorities.
    • Hire a private Minibus with Driver!
  • VIP Transfers
    • With Chauffeur Booking Melbourne’s VIP Transfers, are a personalised service, with meticulous attention to detail, offering affordable luxury for everyone.
    • Experienced chauffeurs are more than drivers – they have an in-depth understanding of Melbourne’s routes and a commitment to punctuality.
    • It’s easy, all of our transfers are VIP Transfers!VIP Transfers at Chauffeur Booking Melbourne are delivered by premium spacious sedans, SUVs, Mercedes V Class Vans and Sprinter minibuses.
    • Book a VIP transfer today!
    • Experience Melbourne with confidence, knowing that your journey between the airport and your destination will be smooth, comfortable, and carefree.
  • Reserve your private budget-friendly luxury Black Van Chauffeur transport, contact Chauffeur Booking Melbourne today